REFUND POLICY
REFUND POLICY
At Zayian, we aim to ensure your complete satisfaction with every purchase. Our refund policy is designed to provide you with peace of mind when shopping with us.
To qualify for a refund, please adhere to the following guidelines:
- The product must be returned within 60 calendar days from the date of purchase.
- The product must be in its original condition, undamaged, and with all accompanying materials.
- Returns initiated after 30 calendar days from the date of purchase will not be eligible for a refund.
Refund Process
Upon receipt of your returned item, our dedicated team will meticulously inspect it to ensure it meets the refund criteria outlined above. Once approved, we will initiate the refund process.
Refunds will be credited back to the original payment method used for the purchase. Please note that for credit card payments, it may take 5 to 10 business days for the refund to reflect on your credit card statement, depending on your financial institution's processing time.
Contact Us
Should you have any questions or require further clarification regarding our refund policy, please don't hesitate to reach out to our customer support team at contact@zayian.com. We're here to assist you every step of the way and ensure your shopping experience with us remains seamless.
Thank you for choosing Zayian. Your satisfaction is our priority.